Guest Speakers | Session 3

Main Stage

Radical Customer Obsession: Putting your customer at the heart of everything you do – Amanda Stevens Panel – Best practice around Customer Experience A true story of triumph over tragedy – Curtis McGrath

Parks Breakout 3

Main Stage

Testing the Waters: Expert Guidance on Water Quality and Pool Safety Standards Don’t make these mistakes! What we are seeing during park onsite audits Panel: Tree Maintenance: Balancing Greenscapes, Safety and Liability in Caravan Parks Conflict Management

Guest Speakers | Session 2

Main Stage

Insights from the United States: A look at the post-pandemic landscape of the American camping & RV market – Toby O'Rourke Launch of new CaravanStats – Peter Clay Risk vs Reward: how meticulous planning and making decisive decisions can spur success - Damien Oliver

Guest Speakers | Session 1

Main Stage

Developing a world class intrapreneurial mindset - Andrew Morello Panel – Practical tools to deal with mental health Are we Heading for War? The Serious Impact on the Caravanning Industry - Keith Suter

Conference Opening

Main Stage

 National Chair welcome address - Donna Cocking Artificial Intelligence and the Fundamental Impact it is about to have on your Business – Dr Alan Thompson Who Gives a Crap - Lessons from running a purpose-led business – Simon Griffiths