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Caravan Industry Trivia Night

Leisure-Tec Bar

Think you've got all the answers? Join us in the myCOOLMAN Bar at the RACV Royal Pines Resort from 8pm for our pre-conference Trivia Night. Test your wits while enjoying […]

Industry Golf Day

Tees' Clubhouse / Golf Course

Get into the swing of the National Conference with the Kmac & Thetford Golf Day at RACV Royal Pines. Catch up with old friends and make new connections on the […]

$110

MASTERCLASS | Block 1

tbc RACV Royal Pines Resort, Australia

RMS Training, Optimising operations for maximum impact Australian Design Rules (ADR) and Gas Installations - Identified issues & recommended solutions The Ultimate AI & Automation Playbook for Businesses Employment Law […]

MASTERCLASS | Block 2

tbc RACV Royal Pines Resort, Australia

Newbook Training, Market Insights & Innovations Dealer & Salesperson essentials to ensure you understand your key legal obligations Creating Informative Videos - Unlock the secrets to crafting engaging social media […]

Conference Opening

Main Stage

 National Chair welcome address - Donna Cocking Artificial Intelligence and the Fundamental Impact it is about to have on your Business – Dr Alan Thompson Who Gives a Crap - […]

Guest Speakers | Session 1

Main Stage

Developing a world class intrapreneurial mindset - Andrew Morello Panel – Practical tools to deal with mental health Are we Heading for War? The Serious Impact on the Caravanning Industry […]

Guest Speakers | Session 2

Main Stage

Insights from the United States: A look at the post-pandemic landscape of the American camping & RV market – Toby O'Rourke Launch of new CaravanStats – Peter Clay Risk vs […]

Lunch

RACV Royal Pines Resort

Trade Breakout 1

VSS update on the latest compliance and enforcement activities Common QMS Mistakes made and how to meet your legal obligations Case study - What to expect when the Federal Department […]

Marketing Breakout

Business Love Language - the eight-step journey of your customers Hidden in Plain Sight: Tapping into overlooked marketing assets and the power of symbols Caravan Industry Marketing - Positioning Camping […]

Trade Breakout 2

Hot topics in employment law Creating a globally competitive caravanning industry in Australia with lean thinking Enabling caravan manufacturers to reduce costs, improve supply chain resilience, and accelerate innovation by […]

Onsite dinner and entertainment

RACV Royal Pines Resort

After your first full day of conference sessions, you’ll be ready to relax and enjoy the company of your industry peers. This laid-back event offers the perfect chance to socialise […]

Trade Breakout 3

Outside the Box: Best Practices from the outside our industry On the Horizon: Forward-Thinking Innovations from the USA Market Redefining Retailing – Winning and retaining the customer in the digital […]

Trade Breakout 4

Misinformed Claimants: Dealing with customers who think they know the law, but don’t! Australian Consumer Law Live ACL interactive Quiz

Guest Speakers | Session 3

Main Stage

Radical Customer Obsession: Putting your customer at the heart of everything you do – Amanda Stevens Panel – Best practice around Customer Experience A true story of triumph over tragedy […]

Gala Dinner & Awards

RACV Royal Pines Resort

Join us at the Gala Dinner, one of the highlights of the National Conference.  This is an opportunity to dress up and revel in all that our industry has to […]