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Guest Speakers | Session 1

Main Stage

Developing a world class intrapreneurial mindset - Andrew Morello Panel – Practical tools to deal with mental health Are we Heading for War? The Serious Impact on the Caravanning Industry […]

Guest Speakers | Session 2

Main Stage

Insights from the United States: A look at the post-pandemic landscape of the American camping & RV market – Toby O'Rourke Launch of new CaravanStats – Peter Clay Risk vs […]

Lunch

RACV Royal Pines Resort

Trade Breakout 1

VSS update on the latest compliance and enforcement activities Common QMS Mistakes made and how to meet your legal obligations Case study - What to expect when the Federal Department […]

Parks Breakout 1

Maximize Profits Fast: How Revenue Management Systems (RMS) Elevates Your Holiday Park’s Value by IDeaS Panel - Exploring Niche Tourism and Camping opportunities Panel - Guest-Centred Transformation: Improving the Customer […]

Marketing Breakout

Business Love Language - the eight-step journey of your customers Hidden in Plain Sight: Tapping into overlooked marketing assets and the power of symbols Caravan Industry Marketing - Positioning Camping […]

Trade Breakout 2

Hot topics in employment law Creating a globally competitive caravanning industry in Australia with lean thinking Enabling caravan manufacturers to reduce costs, improve supply chain resilience, and accelerate innovation by […]

Parks Breakout 2

Panel- Leveraging tech to drive business forward Panel - Sustainability at the Crossroads: Finding the Path Forward in Uncertain Times Panel – Case Studies from recent infrastructure grant recipients regarding […]

Onsite dinner and entertainment

RACV Royal Pines Resort

After your first full day of conference sessions, you’ll be ready to relax and enjoy the company of your industry peers. This laid-back event offers the perfect chance to socialise […]

Trade Breakout 3

Outside the Box: Best Practices from the outside our industry On the Horizon: Forward-Thinking Innovations from the USA Market Redefining Retailing – Winning and retaining the customer in the digital […]

Parks Breakout 3

Main Stage

Testing the Waters: Expert Guidance on Water Quality and Pool Safety Standards Don’t make these mistakes! What we are seeing during park onsite audits Panel: Tree Maintenance: Balancing Greenscapes, Safety […]

Trade Breakout 4

Misinformed Claimants: Dealing with customers who think they know the law, but don’t! Australian Consumer Law Live ACL interactive Quiz

Parks Breakout 4

Hot topics in employment law Google Domination - Quick Wins and High Impact Case study - Real Cyber Attack Guest Feedback & Reputation by ReviewPro

Guest Speakers | Session 3

Main Stage

Radical Customer Obsession: Putting your customer at the heart of everything you do – Amanda Stevens Panel – Best practice around Customer Experience A true story of triumph over tragedy […]

Gala Dinner & Awards

RACV Royal Pines Resort

Join us at the Gala Dinner, one of the highlights of the National Conference.  This is an opportunity to dress up and revel in all that our industry has to […]